We are excited to invite you to an upcoming training session with Afolami Makinde (Fola) from Humana. This training will provide valuable insights and hands-on guidance on several essential tools that will help streamline our processes and improve customer service.

What You’ll Learn:

• Provider Finder Tool: Learn how to efficiently locate providers within Humana’s network.

• Prescription Look-Up Tool: A step-by-step guide on how to check prescription information quickly and accurately.

• CenterWell Authorization: Understand the authorization process through Humana’s CenterWell, ensuring timely approvals.

• Medicare Supplements (Med Supps): A comprehensive look into Medicare Supplement plans and how to assist clients in selecting the right one.

This training session will be a fantastic opportunity to gain deeper knowledge of these tools and ask any questions you might have.